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Privacy Policy

Privacy Policy

Effective Date: 18 August 2026

At Hawwen Club, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information required to process your order

  • Device and browser information

  • IP address

  • Website usage and interaction information

  • Information you voluntarily provide through WhatsApp, email, contact forms, or customer support

We only collect information that is reasonably required to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm and communicate order details

  • Provide customer support

  • Handle returns, refunds, and exchanges

  • Send important service-related notifications

  • Improve our products, website, and customer experience

  • Prevent fraud, misuse, and unauthorized activities

  • Understand website usage and customer preferences

  • Send promotional offers and marketing communications where permitted

  • Measure the effectiveness of our advertising campaigns

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve website functionality, understand website traffic, remember preferences, and measure advertising performance.

These technologies may help us understand how visitors interact with our website and whether our advertisements are effective.

You may be able to manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

4. Advertising and Meta Technologies

Hawwen Club may use advertising and measurement tools provided by third-party platforms, including Meta Platforms (Facebook and Instagram), to promote our products, measure advertising performance, and understand how visitors interact with our website.

These technologies may collect information about your interactions with our website, such as pages viewed, products viewed, actions taken, and other technical information.

Where applicable, advertising technologies may be used for purposes such as:

  • Measuring conversions from advertisements

  • Improving advertising campaigns

  • Showing relevant Hawwen Club advertisements

  • Creating advertising audiences

  • Understanding website and campaign performance

Third-party platforms process information according to their own privacy policies and terms.

5. Payment Information

Payments may be processed through third-party payment providers.

Hawwen Club does not intentionally store complete card numbers, CVV numbers, UPI PINs, passwords, or other highly sensitive payment credentials on our own systems.

Payment information is handled by the relevant payment service provider according to its security practices and privacy policy.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Website and hosting service providers

  • Customer support providers

  • Analytics and advertising service providers

  • Fraud prevention and security providers

Information may also be disclosed when required by applicable law, legal process, or government authorities.

7. Order and Shipping Information

To successfully deliver your order, we may provide necessary information such as your name, phone number, and delivery address to our logistics or delivery partners.

This information is used only as reasonably necessary to fulfil and deliver your order.

8. Marketing Communications

If you choose to receive promotional communications from us, we may contact you regarding:

  • New arrivals

  • Offers and discounts

  • Product launches

  • Sales

  • Special campaigns

You can request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.

Please note that you may still receive essential communications related to your orders, payments, delivery, returns, or account.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet-based system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business and transaction records

  • Meet legal, accounting, or regulatory requirements

  • Resolve disputes

  • Prevent fraud and misuse

When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable requirements.

11. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Hawwen Club is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

12. Children's Privacy

Our website and products are intended for a general audience. We do not knowingly request or intentionally collect personal information from children where such collection is not permitted under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

13. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or withdrawal of consent where applicable.

To make a privacy-related request, please contact us using the details below.

We may need to verify your identity before processing certain requests.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.

Any updated version will be posted on this page with the revised effective date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Hawwen Club

WhatsApp Support: +91 7755938919
Email: 3sixteesolution.in@gmail.com

We are happy to help with privacy, order, or customer-support related questions.


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